Reali Smart Solutions
    1-725-350-1338

    Privacy Policy

    Effective Date: January 1st, 2026

    IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

    REALI ENTERPRISES LLC ("we," "us," or "our"), operating under our registered trade name and brand REALI SMART SOLUTIONS, DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

    1. Information We Collect

    We collect the following types of information:

    • Personal Information: Name, email address, phone number, physical address.
    • Billing Information: Payment information when you make a purchase or request a quote.
    • Consent Records: Opt-in records and timestamps for all communication channels (SMS, email, etc.).
    • Non-Personal Information: IP address, browser type, device information, website usage patterns, cookies, and analytics.
    • Customer Communication: Records of inquiries, support requests, appointment preferences, and service history.

    2. How We Use Your Information

    We use collected data exclusively for:

    • Providing, maintaining, and improving our software services and customer experiences.
    • Processing financial transactions and invoices.
    • Communicating directly with you about your account, active appointments, and requested services.
    • Enhancing website performance, platform security, and fraud prevention protocols.
    • Maintaining records of your explicit communication preferences and consent.

    3. SMS Messaging & Compliance (Text Message Program Terms)

    By opting into our SMS messaging services, you agree to receive transactional and operational text messages related to your account from REALI SMART SOLUTIONS, including appointment reminders, customer support notifications, and critical platform updates.

    • Opt-In & Consent: You will only receive mobile messages if you have explicitly opted in via our digital forms. We maintain verifiable, timestamped records of all user opt-in actions in compliance with the Telephone Consumer Protection Act (TCPA).
    • Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a single final confirmation text message, and no further messages will be sent unless you explicitly re-opt in.
    • Message Frequency & Rates: Message frequency varies based directly on your ongoing actions and requests. Standard message and data rates may apply.
    • Support: Reply "HELP" for immediate assistance or email our team at support@realismartsolutions.com. Customer support operations are maintained during standard business hours.
    • Carrier Liability: Wireless carriers are not liable for delayed, misrouted, or undelivered messages.
    • SMS Data Protection Statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or software infrastructure aggregators is strictly limited to support operations (such as routing messages and delivery). This exception excludes text messaging originator opt-in data and consent, which will never be shared.

    4. Information Sharing & Disclosure

    We do not sell, rent, lease, or trade personal data to third parties. We may share information strictly with:

    • Infrastructure Providers: Authorized third-party platforms who directly assist in our operations (such as payment processors, scheduling software, and messaging aggregators solely to route traffic you have requested).
    • Legal Compliance: Authorized law enforcement or regulatory bodies, only if strictly required by valid subpoena, legal process, or court order.
    • Business Assets: In the event of a merger, acquisition, or sale of assets, your data remains fully restricted under the protections of this exact policy.
    • Exclusion Control: All of the above sharing categories explicitly exclude mobile phone numbers, text messaging originator opt-in data, and consent records. This specialized compliance data will never be shared with third parties for any purpose.

    5. Data Security

    We implement and maintain reasonable commercial security measures to protect your data, including structural encryption of sensitive elements in transit and at rest, secure administrative access controls, and strict employee data protection training. No method of transmission over the Internet is 100% secure, and while we strive to protect your parameters, we cannot guarantee absolute security.

    6. Cookies & Tracking Technologies

    We utilize tracking cookies to monitor platform traffic, remember user display preferences, and optimize overall site navigation. You can adjust your tracking options directly within your local web browser settings, though disabling cookies may limit functionality on certain portions of our domain.

    7. Your Rights & Choices

    Depending on your regional jurisdiction, you maintain the legal right to:

    • Access, update, modify, or completely delete your personal data profiles.
    • Opt-out of email marketing workflows by selecting "unsubscribe."
    • Terminate automated SMS programs by sending "STOP" to our long-code or short-code.
    • Request a structured overview of the specific information we maintain regarding your account.

    8. Third-Party Links

    Our website domains may link out to external portals. We maintain no control over third-party terms and encourage you to review their specific policies independently. This privacy outline applies strictly to information collected by realismartsolutions.com.

    9. Changes to This Privacy Policy

    We reserve the right to modify this statement. Minor wording adjustments will be recorded directly on this layout via the updated effective date. For material changes changing consumer data handling, we will provide a proactive banner alert or direct email notification.

    10. Contact Us

    If you have any questions or require structural adjustments to your personal information data, please reach out to us using the official legal entity contact parameters below: